Unable to select a sheet for a Report

Bhakti Bev Kehoe

I cannot select a sheet to appear in a report! I can find the sheet, am able click on it to select it, but when I hit return, it deselects!

This happens in a new report as well as existing reports

WAAAA:I feel like I am in a time space warp!

Genevieve P.

Hi @Bhakti Bev Kehoe

Here are some initial troubleshooting steps/questions to run through:

• Does this happen with other sheets, or is it just this one sheet?
• Was this sheet created very recently? If so, have you tried this again an hour later?
• Do other users have the same issue with the same sheet in their Reports?
• Have you tried signing out of Smartsheet, then signing back in again?
• Have you tried using a different browser?

If none of this has helped, please submit a Support ticket with the responses to each of the questions above and the sheet URL so that they can troubleshoot this with you in a private channel.

Cheers,
Genevieve