View only access from Pro subscription

We have a pro subscription and would like to share sheets with clients with view only access i.e users with a free account. We originally added the clients as members but the costs quickly got out of hand. Now when I share the sheets with our clients it says something along the lines of "you've been blocked by your administrator". How do I resolve this? Is there such thing as a free view only account?
Answers
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hi @GSBN ,
that sounds more like a bug then smartsheet feature.
I would contact Support directly on that.
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