Wasn't there 1 email sent for multiple approval requests?

C.Beaudoin

Hello!

I have an annual process where I trigger an approval workflow to approve/decline the way controls are written. Previously there had been one email that was generated for all of the approvals assigned to the same person as long as they were triggered at the same time. I just tested the process and sure enough that isn't working any longer, and I got multiple email notifications rather than one.

Did something change over the past year to cause this?

Thank you for your input!!

=Chris Palmer

Hello @C.Beaudoin

In your workflow you should see the option to select the frequency like my screen shot below:

=Chris Palmer

Hello @C.Beaudoin

In your workflow you should see the option to select the frequency like my screen shot below:

C.Beaudoin

Wow… you know the moment when you want to slap yourself! Thank you very much for answering!!!!

=Chris Palmer

https://community.smartsheet.com/discussion/comment/483339#Comment_483339

All good! Happy to help :-)