Smartsheet loading issues

Edward Hagelbarger

We are having problems with smart sheet loading. Everything just hangs at the loading screen. It seems to be companywide 20+ people. Some on Wi-Fi some not. People in the field, plugged into a network and or using a hotspot. Even when I try from home it does it sometimes and then it works. Are you seeing this anywhere else? Do you have any suggestions as to a fix?

MedaUser

@Edward Hagelbarger - this may be related to your specific server if you don't see anything on status.smartsheet.com. In my experience, it will typically resolve itself within an hour or so.

Anna H

I'm having this same issue today. Did it get resolved for you? I tried clearing cache and cookies, both Chrome and Edge, no luck.

Marcela

Good day,

I'm sorry to hear Smartsheet is not loading for you. Please see the following Help Center Article: Issue: Smartsheet is continuously loading, not responding, or not displaying certain items.

If this issue continue, I suggest you reach out to support.

Cheers,

Marce.