Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I've created a report for my boss to easily view everything waiting for review. Is it possible to create either: - email notifications each time something is added to the report (a notification at the sheet level is not what I need) - send recurring email with summary of report that includes a clickable hyperlink to the…
I have reproduced the following behavior in a validated Smartsheet application. * User permission: Editor (not Admin) * Row status: Locked (confirmed via row menu displaying "Unlock Row") * Text, Date, Contact List, and Checkbox columns cannot be modified. * Dropdown List columns remain editable. * Selecting a new dropdown…
Hi Smartsheet Support Team, We need assistance configuring the Smartsheet Jira Connector. Our requirement is to synchronize data from Smartsheet to a Jira project. However, we are currently unable to connect Smartsheet to Jira, and we are also unable to create or configure the workflow within the Smartsheet Jira Connector.…
Please assist me, I am having trouble with my smartsheet, I am on a paid pro plan, with 5 paid members, but neither I or my members can access or edit sheets. When I try to share the sheet, it says that I only have viewer access. My team members cant access the sheets at all. I renewed my subscription recently and it seems…
I have a user who is unable to access a specific Smartsheet environment. When entering their email address, they are consistently redirected to a different organization's SSO login page instead of the intended Smartsheet instance. This behavior persists even after clearing browser cache/cookies and testing in an…
We have seen an increase in spam entries from our public forms. I have reCaptcha and "Restrict speak-to-fill" enabled. Hopefully this would help but is there anything else I can do to prevent this?
Is there a way to revert to the old dashboard look and feel. The new dashboards do not look good at all. There is no way of knowing if there are additional items in the widgets until you scroll over one to learn there is more to it since the vertical bar doesn't show. We have hundreds of dashboards and they will all need…
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