Sorry, we're having trouble reaching Smartsheet...
Why would I be getting, "Sorry, we're having trouble reaching Smartsheet right now. Please check for any known issues at status.smartsheet.com or contact us at www.smartsheet.com/gethelp for help."
The status.smartsheet.com page lists everything is good.
Is anyone else having this problem?
Answers
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Hi @T_Mc1975,
If you have checked the link for current status and nothing is wrong on Smartsheet's end, then I would suggest waiting a minute or two and reloading your page. This happens periodically to my team and may be explained through Smartsheet server timeouts at the same time you loaded your page. I typically tell my team that if it lasts longer than 15 minutes to log a ticket with Smartsheet.
Travis C, PMP
Smartsheet Leader with 5+ years of SS experience
Let's connect: LinkedIn - Travis C.
If my answer was sufficient, pleaseupvote and mark my response as answered.
