Unable to find sheets

System
System Employee
edited 05/21/25 in Smartsheet Basics
This discussion was created from comments split from: You do not have access to this item.

Answers

  • Nancy Heater
    Nancy Heater ✭✭✭✭✭

    Hi all - myself and a number of my fellow staffers are having an issue trying to access certain sheets and receive the notice that we need to request permission for access … but I'm the one who created the sheet.

    When I try and search for the sheet, I can't find it and neither can anyone else.

    Smartsheet app status showing things are operating as normal.

  • SSFeatures
    SSFeatures ✭✭✭✭✭✭

    Hi @Nancy Heater, I don't have an answer to help out on this question, but I can confirm that this is happening to a lot of people, including myself.

    Usually if I wait 10 minutes or so, the sheet will appear in my workspace and I have access to it.

    This has been happening on and off for at least a month now for me. It seems like something is going on in Smartsheet's backend.

    You're definitely not alone on this one!

    Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)

    SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: — Auto Sorting — Sorting with Filters — Report PDF Generation — Copy and Paste Conditional Formats — Copy and Paste Automation Workflows — Column Manager — and so many more.