Still receiving reminders for archived projects

Marianne Wilshynsky
Marianne Wilshynsky ✭✭✭
edited 05/27/25 in Smartsheet Basics

For some reason, we are still receiving reminders for some projects that have been archived in Control Center. They are no longer in active projects and have definitely been moved to the archive folder. These reminders are triggered from both automations as well as formula based. Anyone know what may be causing this?

Best Answer

  • SSFeatures
    SSFeatures ✭✭✭✭✭✭
    Answer βœ“

    Hi @Marianne Wilshynsky, when you archived the projects with Control Center, did you click the "Disable Alerts & Actions" option?

    Screenshot from 2025-05-27 10-09-42.png

    Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)

    SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: β€” Auto Sorting β€” Sorting with Filters β€” Report PDF Generation β€” Copy and Paste Conditional Formats β€” Copy and Paste Automation Workflows β€” Column Manager β€” and so many more.

Answers

  • SSFeatures
    SSFeatures ✭✭✭✭✭✭
    Answer βœ“

    Hi @Marianne Wilshynsky, when you archived the projects with Control Center, did you click the "Disable Alerts & Actions" option?

    Screenshot from 2025-05-27 10-09-42.png

    Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)

    SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: β€” Auto Sorting β€” Sorting with Filters β€” Report PDF Generation β€” Copy and Paste Conditional Formats β€” Copy and Paste Automation Workflows β€” Column Manager β€” and so many more.

  • meagans
    meagans ✭✭✭✭✭

    Commenting to say thank you to @SSFeatures - I didn't know this was an available option until now! This is going to save so many future headaches!

    Meagan Struman ⚑️

    "We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths." - Walt Disney

  • SSFeatures
    SSFeatures ✭✭✭✭✭✭

    @meagans Haha you're welcome! :D

    Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)

    SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: β€” Auto Sorting β€” Sorting with Filters β€” Report PDF Generation β€” Copy and Paste Conditional Formats β€” Copy and Paste Automation Workflows β€” Column Manager β€” and so many more.

  • Marianne Wilshynsky
    Marianne Wilshynsky ✭✭✭

    @SSFeatures Yes, that box is checked off when archiving.

  • SSFeatures
    SSFeatures ✭✭✭✭✭✭

    @Marianne Wilshynsky Ok thanks for confirming. Can you open up one of the culprit sheets that has a reminder automation, and then open up the automation?

    Are the automations enabled or disabled?

    It would be really bad if the automations are disabled but you're still receiving those notifications.

    Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)

    SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: β€” Auto Sorting β€” Sorting with Filters β€” Report PDF Generation β€” Copy and Paste Conditional Formats β€” Copy and Paste Automation Workflows β€” Column Manager β€” and so many more.