Usability of Smartsheet has gone downhill!!!

Relegating everything to having to create a Workspace is just awful. I can not organize anything the way I want, especially if someone else was the creator of the workspace.

I can't create anything new without having to create a workspace. Not even to try to archive stuff from the previous folder structure that WORKED WELL.

Who knows why this was done??? You're taking away flexibility and usability for your entire customer base!!

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SSFeatures

Hi @wkhuser, you're definitely not alone in this sentiment!

This is the big thread where everybody is voicing their concerns and frustration. I would recommend copying your comment over into that one.

Best!

AngB789

It's been a hassle for sure. I ended up creating a workspace with my name to create new sheets and reports in now.

HLChristiansen

I wish the browse was more like the workspace sidebar honestly. It is frustrating trying to remember what workspace something is in, to have to click on it, because the arrow button only opens up to show you anything if you have folders in the workspace, and doesn't show the other contents in the tree view. The Workspace button shows up randomly so it isn't like I can just choose not to use browse either. When I create a report it should just appear in the workspace that the report came from, or ask me, but it just creates a random untitled workspace, and I have to go find it, and drag it to the correct one. I also think it's backwards. We should be able to have folders, and then workspaces with separate permissions inside the folder. I can't keep all the things together that I want to, because there is no folder permission settings, only workspace, and sheet.