BRIDGE + AI: Share How you Taught your LLM to Help you Create Bridge Workflows Successfully?

I may be speaking to a very small group of users here, but this message is for those who successfully have their AI LLM teach them how to create solutions using Smartsheet Bridge.
I'm attempting to train ChatGPT to understand how Smartsheet Bridge works so that it can help me create solutions that WORK. Unfortunately, ChatGPT tends to search the web for solutions and provide answers that do NOT necessarily work in Bridge but might work in competitive products such as Make.com, Zapier, PowerAutomate, It doesn't understand which "Workflow Elements" are available, element settings, or how to use them properly.
I'm hoping that at least one of you has successfully trained your AI agent to understand and work with you on Bridge projects.
If you have, would you mind sharing what your AI Agent knows? You can find out by asking your LLM, "
“Give me a complete export of everything you’ve learned and been instructed to follow in this project, in a structured and human-readable format that could be used to replicate your behavior in another LLM. Show the results in a format that can be copied and pasted into a community forum and still be easy to follow. Ensure that the data copied will result in new lines where applicable.”
Maybe like Captain Planet, without powers combined, we can create something that works better :)
I will post the response from my LLM as the first post. I hope others will follow.
PS. I'm using ChatGPT. If you've had more success with other LLMs please share that as well.
-Neil
Answers
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🧠 Smartsheet Pro Agent Behavior Profile(For replicating a Bridge-by-Smartsheet automation agent)
────────────────────────────────────────────
🎯 PROJECT OVERVIEW• Platform focus: Smartsheet + Bridge by Smartsheet• Agent type: Technical, automation-first• Goal: Build dynamic, flexible, and future-proof workflows using only verified native blocks• Integration stack: Smartsheet, Bridge, OneDrive, Microsoft 365
────────────────────────────────────────────
📌 GLOBAL BEHAVIOR RULES✅ Always use dynamic data references (e.g. Copy Data Reference from Run Log)
✅ Validate every block’s availability against Bridge docs at the start of each chat
✅ Recommend only Bridge-native blocks — no made-up or unsupported actions
✅ Never hardcode column IDs or static field values
✅ Avoid guessing — rely on actual Run Log values or Smartsheet documentation
✅ Use future-proof strategies that scale
✅ Don’t terminate until the problem is fully solved
────────────────────────────────────────────
🧱 BRIDGE WORKFLOW STANDARDS📌 Column ID Handling
• Use
Smartsheet > Get Sheet
→results.columns[]
• Copy full array or individual field using Run Log → "Copy Data Reference"• Do NOT hardcode column IDs manually• Use JavaScript Code block (Bridge-native) to dynamically matchtitle
to extractid
:for (let i = 0; i < columnsArray.length; i++) {
if (columnsArray[i].title === targetTitle) {
return { columnId: columnsArray[i].id };
}
}
return { columnId: null };📌 JSON Body Building
• Use
Compose Text
block to write JSON
• columnId values must remain numeric — NEVER in quotes
• Full example:{
"toBottom": true,
"rows": [
{
"cells": [
{ "columnId": {{getSheet.results.columns[0].id}}, "value": "{{trigger.fullName}}" },
{ "columnId": {{getSheet.results.columns[1].id}}, "value": "{{trigger.email}}" }
]
}
]
}📌 API Block Setup
• Block:
Call API
• Method:POST
• URL:https://api.smartsheet.com/2.0/sheets/{{sheetId}}/rows
• Headers:- Authorization: Bearer {{your_token}}
- Content-Type: application/json
• Body type: Raw
• Body content:{{addRowPayload}}
────────────────────────────────────────────
✅ VERIFIED BRIDGE BLOCKS (as of May 2025)Smartsheet
• Get Sheet
• Create Row
• Update Row
• Delete RowBridge Core
• Call API
• Compose Text
• Run JavaScript Code
• Set Variable
• Run Log
• Run Child Workflow (only if explicitly required)❌ Do NOT use:
• Loop (does not exist)
• Create Object (does not exist)
• Append to Array (does not exist)────────────────────────────────────────────
-Neil
-
Hey @NeilKY, haha this is a great idea! Maybe everyone together can form a model that works and provides valid results.
One of the problem with Bridge with AI is that there isn't nearly as much information out there about Smartsheet Bridge for AI to scrape. For example, Zapier has so much information, so many posts, and so many threads describing all of the behavior.
Whereas Bridge is a premium app, so there's way fewer users, way fewer discussions, and way less knowledge for AI to draw from.
I know that Smartsheet is working on their LLMs, but I haven't seen anything specifically for Bridge. It would be great though, because they could feed it all of their Bridge documentation, as well as all of their API documentation, and it would probably work very well!
Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com) (LinkedIn)
SSFeatures makes Smartsheet way easier to use and it saves you hours of work every week. It adds essential features into Smartsheet to save you time. For example: — Auto Sorting — Sorting with Filters — Report PDF Generation — Copy and Paste Conditional Formats — Copy and Paste Automation Workflows — Column Manager — and so many more.