Dashboard Rich Text Widget re-sizing after saving

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Pauline J
Pauline J ✭✭✭✭✭
edited 06/12/25 in Smartsheet Basics

Just started having an issue with the rich text widget. It re-sizes itself after saving, cutting off several lines of text. There are NO hard returns at the end of the text. The blue title bars are aligned to show the difference between what I see when editing (left) and how it is displayed after saving (right). Any thoughts?

SS Db.png

Comments

  • Gia Thinh
    Gia Thinh Community Champion

    Hello Pauline J

    Try hovering your mouse over the rich text widget (after saving) to see if a vertical scroll bar appears, as shown in the screenshot below. If it does, you may need to resize the widget to make it taller.

    image.png

    Gia Thinh Technology - Smartsheet Solution Partner.
    Email : thinh.huynh@giathinh.tech

  • Pauline J
    Pauline J ✭✭✭✭✭

    Hi @Gia Thinh thsnk yu — but that's not the issue. There is no scroll bar. The problem is that up until this past week, when you edit rich text box, what you see on the screen in editing is exactly what it looks like after saving. Now it isn't the same — so perhaps its a bug.