Sys Admin - Bulk Update Upload Not Working

C McKinlay

Good day,

I've pulled the User List to Bulk Update Basic Permissions, but I just get a message that says !Something Went Wrong.

When I contacted support they said I was downgrading accounts, but I was just turning a TRUE to FALSE for an app.

Any help would be great!

C

C McKinlay

Update: The user list emailed during the bulk update process includes DEACTIVATED users. I removed those users from the list and tried to upload again. I still recieved !Something Went Wrong.

Isaac A.

Hi @C McKinlay!

Thanks for the update, that does seem unexpected.

I can see you have an open Support ticket that's close to a resolution, so I recommend continuing to work with our Support Team to get this fully sorted out. Once you receive confirmation, it would be really helpful if you could share the solution here so other users can benefit as well.

Cheers,
Isaac.

C McKinlay

Update: only upload users who have a change.