Is Smartsheet and all its components, premium apps, advanced features, etc. compatible with GCCH?

I confirmed with customer support working through the GCCH SSO Config with us and my account rep before we did our upgrade that Smartsheet WAS compatible with GCCH, which is why we kept Smartsheet. We have now having issues connecting to OneDrive/SharePoint and looking at the backend configuration, it looks like premium apps are kind of independent from the actual application instance.

Can anyone who is on GCC High, confirm they can use all Smartsheet functions and features has any other user/company not on GCCH?

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Accepted answers

Naeem Ejaz

Yes—Data Shuttle in Smartsheet Gov can integrate with GCCH Entra (Office 365 GCC High) but requires explicit enablement by Smartsheet support.

All comments

Naeem Ejaz

GCC High is a special, secure version of Microsoft 365 for U.S. government-related work, and because of its restrictions, some integrations (like Smartsheet to OneDrive/SharePoint) may not function as expected. That’s why you're seeing issues.

If you're using Smartsheet with GCC High, you may run into problems integrating with Microsoft services like:

OneDrive
SharePoint
Teams
Outlook

because these integrations often require access to Microsoft's commercial cloud APIs, which GCC High blocks or handles differently.

Trang Turtletraxx

@Naeem Ejaz thank you for the information. I know Smartsheet Gov does have a Data Shuttle Connector now. Do you know if the Smartsheet Gov Data Shuttle connector compatible with GCCH Entra?

Naeem Ejaz

Yes—Data Shuttle in Smartsheet Gov can integrate with GCCH Entra (Office 365 GCC High) but requires explicit enablement by Smartsheet support.

Trang Turtletraxx

@Naeem Ejaz thank you!

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