Errors/incorrect email addresses in approvals, request updates, notifications - bounce-back or alert

Hi there
Is there an alert, notification, or 'bounce-back' is an approval, notification, or request update is sent to an incorrect email address or to an address that no longer exists?

We have a request form in which our users need to include the email address for their Department head for approval. We have automation set up so that the approval request is sent to the email that the user fills out on the request form. Will smartsheets send a notification or alert if the email address is incorrect or invalid?

THANK YOU!

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Andrée Starå

https://community.smartsheet.com/discussion/142073/errors-incorrect-email-addresses-in-approvals-request-updates-notifications-bounce-back-or-alert

Hi,

I hope you're well and safe!

Unfortunately, as far as I know, it's not possible at the moment, but it's an excellent idea!

Please submit this as Product Feedback or an Idea (If it hasn't been added already) when you have a moment.
Feel free to share the link to the Idea here so that others and I can add our votes.

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD

✅ Did I help answer your question/solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer. I appreciate it, thank you! 🙏

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