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Smartsheet Support Issue
I'm currently having issues with my Smartsheet environment. I pay $72/mo for 3 licenses when I only need one, yet when I have issues my support ticket has remained open for 2 weeks without being assigned. I've looked for help within the community, however when I posted my question a simple response by a random user marked…
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Metrics Widget Formatting Issue
Hello, I have created several sheets and reports to be able to live track my progress in a teacher training program. I used a Metric widget to pull the remaining hours from my sheet into a dashboard which works beautifully in the desktop version, but when I look at the mobile version, the formatting is all messed up. I've…
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Dropdown lists that auto update
I would like to propose the idea of a Dropdown list that updates when custom values are added. So when the column field setting "Limit to list values only" is not checked and users can add custom values, the newly added value gets added to the list of dropdown options. This would make it easier for others to select this…
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Table view hyperlinks
I created a couple of new sheets in the Grid view and then switched to the Table view. In grid view, my hyperlink back to the Dashboard takes that particular sheet view and moves back to the Dashboard. In the Table view, the hyperlink opens up a new browser. Is there a way to fix this?
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Copy row function not working
Good day Smartsheet Gurus, I have a user that is experiencing difficulties with copying over rows from one sheet to another. They have access to both sheets and have had success in completing this task in the past, but it will not work for them now. I tried from my account, and I did not have any issue copying over the…
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Contact List Type Time Outs
Has anyone been experiencing any difficulty when you add a Contact Column type and try to add names? Seems to be happening on all my Smartsheets instances. Two separate accounts on two separate machines, only on the contact column when I try searching for names. Basically when I go to add a name for the drop down this is a…
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User Creation Error
Hi There ; While creating an user i am getting attached error.This person i would like to create as a viewer.How can i solve this issue ?
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Transparent Background for PNG on the Dashboard?
Adding a PNG to the dashboard does not preserve the transparent background, it just gives it a white background. In comparison, when adding the same PNG file to a form, the transparent background is preserved. My searches have not yielded an answer about PNG transparent backgrounds not being preserved on the dashboard. Is…
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construction cost estimate for installations
Can someone help me and give me an idea on how to create a cost estimate for installations, with a total for each chapter by groups, subgroups and types of work, but at the bottom of each chapter. https://us.v-cdn.net/6031209/uploads/0OSH46KSC2LH/cost-estimate.xlsx Thanks
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“File Creation Restriction”
Hello There , before smartsheet switched to the new license type, the users to whom I gave editing permissions could not share the page unless I granted them permission. In addition, users did not have the ability to create pages. This way, as the admin, I was aware of all the pages created in the company and could…
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Two forms in one grid with different languages: problem with dropdown list
I have a grid with two forms: one in English and one in German. The dropdown questions are working fine, but the answer options always appear in English. When I try to change the options to German, Smartsheet automatically updates the answers in the English form as well. I’ve tested this several times, and every time I…
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Replace column of data from Excel snapshot
I had data deleted from a column in a tracking sheet. (2K+ rows) I pulled a snapshot from the activity log and I want to pull back the data from just the one column. I was told the right process was under File>Import>Update Rows, but I don't have that option under import. Is there another way to do this?
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Bulk deactivation of automations
It would be incredibly useful to enable owners or admins to bulk deactivate automations within sheets. I'm currently having to manually deactivate 144 automations one by one!, the ability to 'select all' would be very useful when doing updates to my sheets.
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Bulk deactivation of automations
It would be incredibly useful to enable owners or admins to bulk deactivate automations within sheets. I'm currently having to manually deactivate 144 automations one by one!, the ability to 'select all' would be very useful when doing updates to my sheets.
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TODAY Formula Constantly Changing Date to Current Date
Hi - We have a formula in a sheet =IF(Status@row = "Closed", TODAY(), "") That when the status at the row changes to closed, it was to add todays date in the Date Closed Column. However, it seems that it is now changing the date for anything previously closed to the current date. We need it to change it to the date when…
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Resource Allocation and Output Tracking in RM
Good day, We recently encountered a situation on our manufacturing floor where a bottleneck in one area was impacting downstream processes. To address this, we explored options for reallocating cross-trained employees across the facility. Each workstation produces a fixed volume of product based on the number of operators…
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Operations Intake, portfolio & capacity management
I’m a fairly experienced SS user looking for advice or automation tips that have really transformed your workflow. We currently have an intake form submitted by our field team, which populates our master tracker. After submission, managers review these entries and assign them to team members. What are the best practices or…
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Need the hyperlink column to be included in the Smartsheet API response.
Need Smartsheet technical expert suggestion or approach to retrieve hyperlink from Smartsheet API The recommended approach to retrieve hyperlink data structure from columns via the API Any specific column type configurations or API parameters that might be required Best practices for handling hyperlink data in API…
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How to explain Smartsheet?!
Please check this video it can help you to position Smartsheet in your company all credits to . Cicero. The video is generated with GoogleNotebook its awesome i think. We explore why thousands of organizations trust Smartsheet to manage work smarter, not harder. 💡 Key Takeaways: Smartsheet goes beyond spreadsheets it…
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Embedding
The embedding widget currently does not work with all content, improving this can drive more users to smartsheet and its functional ease of use, also having an output similar to microsoft project will encourage more AGILE users, the Gantt chart view is a plus but having the resources sheet and project progresses option…