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What are Smartsheet retention settings
I am being asked what are the standard retention settings for Smartsheet, and are they able to be set by our company, or is this something hard set by Smartsheet? If changeable where is this set?
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Autocomplete does not show words starting with the letters being typed
Hello, It appears that the autocomplete has changed for some of my dropdown list columns. It shows all of the words that contain the letters being typed instead of just the words that begin with the letters being typed. For example, I used to be able to type "US" in my "Country" column and the autocomplete would show…
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Critical path
So, I see that Smartsheet calculates the critical path in the Gantt chart. Hence, there is internal capability in the tool. Is there a possibility to create a Critical Path report based on the Smartsheet calculation? Rather than someone flagging the critical path activities.
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Project Management Workflows in Smartsheet – Looking for Input
Hi Smartsheet Community, I’m looking for some ideas and best practices on how others are managing project tasks and ownership within Smartsheet project plans. Our team is trying to build a cleaner, more standardized process for tracking project work, especially around assigning tasks, managing updates, and keeping project…
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Recent User Subscription Model / Seat Type Changes Have Broken Cross-Company Collaboration and Project Transfers
I wanted to share some real-world feedback on the recent changes to seat types and the User Subscription Model (USM) that rolled out for company/enterprise accounts. Previously, we could easily collaborate with partner companies. We would share workspaces or sheets, add their team members as Admins (or Editors with full…
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Copilot Frontier integration
Microsoft now has an official Smartsheet Sheet connector for Copilot. It indexes Smartsheet content so Copilot can search and reason over it inside Microsoft 365. It's in BETA right now. What are some of your success stories / plans for this? Apparantly this can enable: multi-step work across Microsoft 365 applications,…
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Why does Smartsheet show the following "You have 4 days left on your business trial plan"
I have a State account
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Checkboxes not showing after mobile update
Just wondering if anyone else experiencing this issue? The checkbox cells would normally be an empty checkbox but update the recent mobile app update, they would disappear on any column with checkbox type, specifically on sheets and reports, dynamic views is good. This is only happening on mobile app, browser works fine.
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Printing Survey Questions and Answers
I have created a survey and had to use the Title box in the form builder to ask the question. This question does not display on the grid column. I would like see the question on the grid sheet and be able to print it with the "Title/Subtitle/Description" showing on the printed page. I know I can do a document builder…
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Disappointing
I was hoping by now they would have increased the upload limit via Forms.
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Expand Font Options in Smartsheet to Support Modern Branding, Accessibility & Readability
I use Smartsheet daily for project tracking, documentation, and cross-functional communication. One of the biggest limitations I run into is the very small set of available fonts within grid sheets. Across organizations around the world, teams have moved away from legacy fonts like Arial and Times in favor of modern,…
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Dynamic View: Add configurable column width, spacing, and border styling in View settings
Idea Dynamic View is often used as a user-facing interface, but currently offers no control over layout or visual formatting (e.g. column width, spacing, or borders). Problem This creates a poor user experience — particularly for visually impaired users, where readability and spacing are critical. Columns cannot be resized…
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Cannot add Dynamic View in WorkApp
Hi I notice from previous discussion and announcement that we should be able to add Dynamic View in WorkApp by a simple way to click the button "+ Add Pages" which should then show the option of "Dynamic View". However when I follow and try the same, it does not appear the option of adding Dynamic View from my view. I was…
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How can I stop my number field from rounding to the tenth place decimal?
I created a form and grid to track employee time. The employee submits a time request which is then sent to the supervisor using an update request for approval. The amount of time requested is added to a text field column and I have set the decimal place in this column to 0.00 multiple times. However, the grid keeps…
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Add dashed line option to charts for improved accessibility (color-blind friendly)
Hi Smartsheet community, I’m submitting this idea after running into a real challenge on my team that I think others may be facing too. We use Smartsheet dashboards heavily to share trends and performance data, and recently one of our team members shared that they were having trouble distinguishing between lines on our…
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Read Only and other frustrating messages
Hi there, I hope someone can assist me. When I log into Smartsheets, I can see my worksheets, but when I try to edit them, I get the message that I have a Read-Only account, and then that message gets replaced after one second with a message saying that "Sorry, we're having trouble reaching SmartSheets right now. There is…
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Amount field in Smartsheet Form should use proper separators
Currently, the number inputted in the Amount field does not have comma separators making it difficult to read the amount when the notification email is received. Smartsheet should look into the idea of adding the separator for clearer definition of the amount.
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Smartsheet Save-Merge Errors
We have a high-traffic sheet that frequently has rows deleted, and when we ask the user about it, they have no idea they even deleted the row. I have reached out to smartsheet about this several times, and they said they can happen due to a "save-merge error", and to have users save and refresh the sheet often. Instead of…
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Software Onboarding, Risks assessments, budgets, and more
Hello, I would like a sheet that can track software onboarding from the beginning to update and all the way to end of life. I have an excel sheet that I converted to a smartsheet, but I feel it's a very one piece modifying any data. Seems that it should be a very simple process that I have a blueprint with smartsheets and…
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Merging data
I have a question and am seeking some guidance on any best practices or methods users have used as a resolution. I have a process where I am using multiple sheets on a large but similar data set which different users fill in. I need to merge them into one file. In this new file it will be a mix of updates from both sheets.…