Backspace, enter and delete keys not working...

This has happened a couple of times before. However, when trying to update a form or even a field in the smartsheet, I am unable to use the backspace, enter or delete key. I use Google browser, however I wasn't sure if it was Google, so I switched to Microsoft Edge. Still not working.

Also, I tried using the backspace, enter, delete keys, etc., in another window and it works fine. Just not with Smartsheet.

Is there a glitch? What's happening? I create/update forms, smartsheets often, and this is really stalling me out. Please help. Thanks much. 😊

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Ray Lindstrom

Hi @willim101,

Are the keys not doing anything? Are they doing the wrong thing?

Some users have reported that navigating to the Smartsheet home page (not on a specific sheet or report) and then returning to the sheet can sometimes restore backspace functionality.

If this does not work, please do mark this as "not the answer", so your question can be returned to the Unanswered Questions queue.

Best of luck!

BRgds,
-Ray

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