New JIRA tickets don't appear in linked Smartsheet file?

nater5419

I'm using the JIRA+Smartsheet connector app. I created two sample JIRA tickets and was able to get these tickets to appear in a Smartsheet file. I then created 600 new JIRA tickets and these aren't syncing to the same Smartsheet file even though the same filtering criteria should be met.

Can someone help me to troubleshoot?

nater5419

I figured it out. You have to re-save your Smartsheet + JIRA workflow.