Welcome!

Customer support

Does this company have any humans that you can talk with? I need help making account changes and I am not able to get a hold of anyone.

Here are other ways you can contact Support:

Use the Form linked in bullet point number 2 of this article: Access the Smartsheet support portal
Depending on the Support Package you have, use the Contact Support option from the ? mark in the Smartsheet Application and request to talk with an agent.

Cheers,

Adding new columns
Its very frustrating when you are adding multiple columns and having to use the slide bar to move to the end and then click the 3 dots and add another column. Seems there has to be an easier more productive way.
Issues Opening the Sheets
I'm receiving this message every time I try to open my sheets. I'm the only admin user. I have already performed proper troubleshooting, such as clearing the cache, logging in incognito, and logging out and back in, but the issue remains unresolved. It's been a few days, and I'm unable to track our projects and this…
Workflow not triggering from Helper Column
Hello, I am using an Appsheet app to update a Smartsheet 'metadata' sheet with a status. I have various other sheets that will then be updated based on unique ID's as their status changes on the metadata sheet. Since Smartsheet cannot run a Workflow on cell's changed with cross-sheet references, I have created a "helper"…