Is it a bug? "Removing user Access" by clicking X - works sometime and then it does not.

Hi everyone,

I'm the owner of worksheet/workspace and am currently unable to reliably remove user access through the "Manage Access" panel. This issue just started occurring recently.

The Problem:

When I click the "X" next to a user's name to remove them, it works for the first user. For any subsequent user, the "X" becomes unresponsive or the action fails silently. Refreshing the page sometimes resets it, but the bug recurs immediately.

What I've Tried (without success):

· Refreshing the browser page.

· Clearing browser cache and cookies.

· Trying different browsers (Chrome, Edge).

Anyone facing similar issue. Any known fix.

i need to remove a lot of user and taking a long time, getting bit frustration 😒

thanks

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Paul Newcome

I would reach out to support.

Bashman

https://community.smartsheet.com/discussion/comment/502675#Comment_502675

Hi Paul

are you facing any similar issue? could you give it a try to add and remove as a mock on any test sheet. if possible.

thanks.

Paul Newcome

It is doing the same to me, but I am sure that is not the expected functionality.

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