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GDPR - Data Storage in Europe

JOHN0140
JOHN0140
edited 12/09/19 in Archived 2017 Posts

I have recently started using SmartSheet and have today given a presentation on wha SmartSheet an offer us as a business.

My bubble was well and truly burst when my colleagues started asking about data security based on the impending May change from the Data Protection Act to the General Data Protection Regulation.

Are there any plans for SmartSheet to store data on European Data Centres? Also are SmartSheet currently or planning to obtain ISO 27001.

Thanks in advance for any help.

John

Comments

  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭

    John

    I'm sure someone from Smartsheet will tell you if there are any plans for Data centres in the UK. We are looking after clients in Europe as well as the USA and the only area where you need to be careful is either Patient Data or Personal Data which can be stored locally on a Sever and a unique ID can reference that person in Smartsheets to help them get their work done while not exposing any more info than their email address. 

    If you wish to link to sensitive eg word docs, then store them in a Server with user permissions that only let the right people read them and just provide a link to that folder in Smartsheet. 

    Have a closer look I think you will find great benefit and solutions for your issues! 

    Good luck

    RichardR. 

  • John,

    Thank you for your great question and know that you are not alone with questions about the upcoming General Data Protection Regulation (GDPR).  Smartsheet, along with many other companies, must be prepared to comply with GDPR when it becomes effective this coming May.  We have been working diligently to make sure that Smartsheet is both ready to comply with GDPR as well as support our customers in their GDPR compliance efforts by the upcoming deadline.

    We will be publishing and providing materials that will detail: 1) Smartsheet’s compliance with GDPR, and; 2) How using Smartsheet supports our customers meeting the ongoing requirements of GDPR.

    I hope that helps and if there are more questions, please let me know.

     

    Ignacio Martinez

    Smartsheet

    Vice President Risk and Compliance

     

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Great news Ignacio!

    Best,

    Andrée

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Great news Ignacio!

    Best,

    Andrée

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭

    Thanks Ignacio, this is becoming a hot topic right now in the UK and EU so please let us have this info once you have finalised it? Directly to me for our team please? 

    RichardR

    Smarter Business Processes.com

  • It would be great to hear about how you support GDPR. i would also like to receive any info you have when it is ready please.  

  • Hello Ignacio,

    Do you have any update on this topic?  When is the documentation going to be available?  My company is doing GDPR project right now and I am responsible for turning in my findings for the marketing group.  

    Is Smartsheet data primarily stored in the US?

    Thank you!

    Jennifer

  • I wanted to take a moment to share with you some new resources about what Smartsheet is doing to prepare for GDPR.

    Ignacio has prepared some information on the Smartsheet blog, and we also have a page on our website where we will update as more information becomes available which is located at https://www.smartsheet.com/legal/gdpr.

    Our team, myself included, is currently in the process of reviewing and updating our current policies and practices to ensure compliance when GDPR takes effect on May 25, 2018.

    Brittney Linville

    Compliance Manager

    Smartsheet Inc.

This discussion has been closed.