Documents builder fails to load

Please help to fix a problem: I'm building an Automation to generate PDF from Sheet data (simple task). While opening a Generate document section - Select a mapping - Create new mapping, I'm getting a Document builder Error.

Tried to reload a browser, reload a PC, clean up Cookies.

What can I do more to fix it?

Thanks in advance

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Naeem Ejaz

Are you creating this automation from scratch, or are you modifying an existing one?

Stanislav Morozov

I'm modifying an existing one

Yasar_6

That error is usually on the Smartsheet side, not your browser especially if it happens right when opening Document Builder before you even map fields. Make sure you’re Admin on both the sheet and the workspace, and that the sheet isn’t in a shared workspace with restricted features.

cswicegood

I have a ticket 09014287 open about this same issue.

Why is this happening?

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Component react.discussion.discussions had an error.

ref must be one of: categoryID, siteSectionID, category, category/categoryID, category/name, category/description, category/url, category/allowedDiscussionTypes, locale, siteSection, siteSection/basePath, siteSection/contentLocale, siteSection/sectionGroup, siteSection/sectionID, siteSection/name, siteSection/description, siteSection/apps, siteSection/attributes, layoutViewType, discussionID, commentID, page, latest, sort, sortType, lookupSort, discussion, discussion/name, tags, breadcrumbs, discussionApiParams, serverDraftID, serverDraft.