Dynamic View does not "honor" the drop down selections

Tina VP

I have a Dynamic View built off of a sheet, which has - say 200 names as potential contacts to select from. I have confirmed that in the intake form, and in the sheet itself, the choices are selectable. However, in Dynamic View, the names selecting seem to be selecting from a master list of users, and not just the list of names that I have put in the field properties.

This essentially is making my Dynamic View unusable for some users, as they cannot add a name, or find/search an existing name in the drop down.

Not sure if there is a solution for this, but I'm hoping SmartSheet resolves it soon.

Georgie

Hi @Tina VP,

It’s expected behaviour that when a user types into a Contact field in Dynamic View, contacts that they have access to (all users in their company’s plan) will be shown as possible selections. 

To adjust the options that are available in Dynamic View, you can adjust the contact list column properties in the source sheet so that it is restricted to list values, and list all the values you want to be available for Dynamic View users. More information on dropdown list columns can be found here: Keep consistency in data with the dropdown column type.

You may also want to check out the following related threads here in the Community:

• Contact List suggestions not showing on Dynamic View
• Dynamic View and Contact Lists
• Contact Fields in Dynamic View

Hope that helps!

Georgie