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I have been trying for 3 months to try to figure out why my RM Smartsheet integration with our ERP has stopped working. We know it's getting stopped on the RM side but no one from support will engage with me to resolve. I have been promised multiple times that "someone will work with me" but have yet to get any type of follow up or even a reply.
Hi @EskewDumezRipple,
If you still haven’t received a response from Support, please try calling in for immediate help. You can find the Support phone number by clicking your Account Icon > Plan Info… > Call 24x7 Support at the bottom of the window that appears.
Thanks,
Georgie
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
