Incurred hours not showing for future dates within the same month

Question

Hi everyone,

We are using Smartsheet Resource Management for capacity planning, operational follow‑up, and monthly financial reporting, and we have a recurring challenge related to how Incurred Hours are handled in reports.

We understand that incurred hours are date‑driven (past vs. future), and that this behavior is intentional. However, this creates a practical limitation when downloading reports within the same month, especially close to month‑end:

* Hours that are entered, submitted, and approved for future dates within the same month
* Continue to appear as “Future scheduled”
* Do not appear as “Incurred hours”, even though the month is operationally considered in progress and close to closure

As a result, it becomes impossible to fully close or review the month within the same month using Resource Management reports alone. This forces teams to wait until the following month or rely on manual workarounds, which reduces reporting accuracy and efficiency—particularly for finance, controlling, and audit‑related processes.

From what we can see, there is currently no configuration or reporting option that allows:

* Treating future dates within the same calendar month as incurred
* Or providing a more flexible reporting view that supports month‑end closure and financial previews

Some additional flexibility here—such as the ability to distinguish confirmed future time within the same month or include it in a month‑level “incurred” or “expected actuals” view—would significantly improve the accuracy and usability of monthly reporting.

Could you please confirm:

* Whether this behavior is fully by design
* Whether there is currently no configuration or reporting option to include future dates within the same month as incurred hours (or an equivalent reporting alternative)

Thank you in advance for the clarification and for considering this enhancement.

Adrien Leduc · Answer

I'm afraid I don't know the behaviour to that extent. There are quite a few reports though so I would definitely recommend you to check all of them to see if one has at least one field/column that would have an information that could help you.

mll_ · Answer

Hi Adrien,

Thank you very much for getting back to me.

I’d like to highlight a limitation we are currently facing, which affects both Resource Management and Smartsheet reporting. Hours that are logged for future days within the current month do not appear as “submitted” until the actual day arrives. Until then, they are only reflected as planning.

This creates an issue when generating automated reports during the month. When reviewing all hours submitted for the same month, any hours logged from today onward are missing from the submission view. As a result, if planning changes, there’s no reliable way to verify the real submitted hours afterwards, other than tracking them manually.

This has a significant impact on month-end follow-up, audits, and automated reporting, especially for teams that need to validate hours progressively during the month rather than waiting until the very end.

Does this align with your understanding? Is this behavior driven by a fixed product setting, or is there any configuration that could be adjusted to allow future-dated hours within the same month to appear as submitted?

Adrien Leduc · Answer

Hi,

How about using the option of automated reporting to Smartsheet? You would get your report in Smartsheet regularly and you could add extra column with fomulas to check if the hours are in the same month and mark them as "completed" with your own criteria.

Otherwise I do think what you're describing from Resource Management is standard and not something you can change.