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Sending notifications to a contact list; user not shared to sheet
Hello! I have a sheet where there is a "Contact List" column and I want to send a notifications to that contact, but they are not shared to the sheet. The contacts are not receiving the notifications currently and I'm not sure why. I thought this was an upgrade Smartsheet made recently, but maybe I'm wrong. Thoughts?
Comments
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Hi,
You can change the settings under the Alerts & Actions tab on the sheet or permanently on the Account Administration page. Please see attached picture.
I hope this helps you!
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thank you!!
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Happy to help!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I updated that setting, but the link sent out in the alert wasn't usable by people who weren't shared the sheet. Was there another step?
I had originally published the sheet, but the alert used a different link.
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Hi,
You could add the published link to the alert.
Would that work?
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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