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Request Update in Conversation
I have just inherited a sheet that is being used weekly status report. My PMs have been logging in and updating a single box with an update on the weeks progress. So far, so good. I want to change to use the conversations tab so we retain the history, and use the "latest comment" for the field on the sheet. I wanted to use…
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Notification Bell. Automatically remove notices that have been read from view
At the Notification Bell, I know you can remove ALL notifications if you wish, as well as manually Trash individual notices, but can the "read" emails be removed so that the user doesn't need to scroll through them to find the un-read emails? Or maybe an option to manually delete the "read" notices?
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Option to Not Include Sheet Link on Notifications
Frequently notifications are sent to users that do not have sheet access. It would be very useful to have the ability to select specific columns AND turn off the sheet link (that is prominently displayed). The 'MESSAGE ONLY' option works ok if you only have a small number of columns to include AND you aren't sending the…
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Record of workflow alerts
Smartsheet doesn't have a way to see if the email was sent, to whom the email was sent and what was the email that has been sent. We can only see when the workflow last run and work on blind faith that it actually was successful. Only to find out weeks later people aren't receiving the alerts, and there isn't a reason why…
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Wasn't there 1 email sent for multiple approval requests?
Hello! I have an annual process where I trigger an approval workflow to approve/decline the way controls are written. Previously there had been one email that was generated for all of the approvals assigned to the same person as long as they were triggered at the same time. I just tested the process and sure enough that…
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Merged: Email Delivery Change -Automation
This discussion has been merged.
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Approval Requests - edit and delete like Update Requests
The Approval Request feature (Approval Requests | Smartsheet Learning Center) is lacking some of the functionality of the Update Request feature (Update Requests | Smartsheet Learning Center). I want to edit or delete an Approval Request that is pending on the row, the same way I can edit or delete a pending Update…
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Possible to send MS Outlook email Templates once a task is reached
I am trying to set up outbound emails to send to external parties for their deliverables, setting timelines, and forms to complete once certain milestones/tasks are reached with in a project. Is it possible to have a email template built / added and have that template pull in information from the sheet summary such as…
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Customer Support Needed: Cannot Transfer Ownership on a Deactivated User
A user was deactivated before we transferred ownership of their items. Although the user is listed under "Deactivated", we're unable to transfer ownership because Smartsheet is saying they don't own any items (which is inaccurate based on an older report we downloaded). The email is also no longer active so we cannot…
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NO REPLY Email.
Hello all, Does smartsheet has the ability to send a NO REPLY email from an automation? I build a solution and now i am getting a lot of emails from the recipients. i need to kind of have them not be able to answer or reach me through my email. i did change the owner of the sheet as well but still getting emailed. Also in…
