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Option to Not Include Sheet Link on Notifications
Frequently notifications are sent to users that do not have sheet access. It would be very useful to have the ability to select specific columns AND turn off the sheet link (that is prominently displayed). The 'MESSAGE ONLY' option works ok if you only have a small number of columns to include AND you aren't sending the…
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Please reinstate the email notification when a user accepts an invite.
Previously, all SysAdmins would receive an email notification when a user accepted an invite to the plan. Currently, the notification goes to the "Main Contact" noted in Account Administration. In our case, the Main Contact does not create user accounts, so it doesn't make sense to send to only them. Can you reinstate the…
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View Sent Alerts and Reminders in Activity History
Hi Brilliant Folks, I have an alert set-up that was working but suddenly stopped. I reached out to Smartsheet with two questions: * Is it possible to view the history of sent alerts? * Why would an alert just stop working when nothing has changed in set-up, column names, etc.? I was provided this a response: Our Activity…
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Edit Recurring/Scheduled Emails
Hello, We have a number of emails that go out on a recurring basis to specific individuals. I'm talking about the ones you can set up when you click "Send as Attachment" and where you can click "schedule" to set up what days/times the email goes out and to who. We are able to click "Edit Recurrence" but that only allows us…
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Separate reply-to email address for auto emails
Hello, I'd like to vote for the feature of a separate reply-to email address when setting up auto emails. I'm the owner of a large number of sheets, and despite it not necessarily being a problem that emails appear to come from me, i'm having a huge issue with the large number of replies i receive. Despite adding text in…
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Automation Email Alerts not sending
Hi SS Community! I have multiple automations set up to send email alerts within SS across many different workspaces. Recently, all users have stopped receiving the email alerts (still alerted within SS itself). I've checked everything I know to check but cannot find the break down. Outside of checking notification…
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Automation Workflows - Grouped Email
Hello, I’m writing to request assistance regarding automation notification emails in Smartsheet. Issue: I have an automation set up to notify people when I need jobs scheduled. However, instead of sending a separate email for each job/row, Smartsheet combines multiple notifications into a single, grouped email. This makes…
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Merged: Proof Linking automated notification
This discussion has been merged.
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Merged: Option for Email Notifications with Attachments Instead of Links
This discussion has been merged.
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How can dynamic view users reply to an email notification for a comment
The typical email notification includes a link to the original spreadsheet row, but my business users will not have access to that sheet, only a limited dynamic view. Is there a way to send a link to that that view?