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How do I embed an image in an automated notification
Hi all. Any guidance is much appreciated. We send an automated Request an approval notification once a row is added to our sheet. Our customers are not Smartsheet licensed users or connected users, and we do not want them interacting with our sheet. We would like to include an image, the same image for each request, in the…
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Automation workflows that were working are no longer emailing gmail and msn addresses
Our existing workflows that trigger automated email alerts have started failing. It started in the last day and only affects gmail and msn addresses from a contact column. The failure message is, "Due to a recent automation permission or sharing change, the following people aren't receiving alerts from your workflow".…
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Hi! Is there a way to customize the email message on a combined (7+emails) automation email?
Currently, the email message when the seven email notifications are combined into one email reads - 'Please update my online sheet.'. I would like to include two field values to this message in order to better inform the receiver on the request. Is this possible to do? Please let me know if I need to elaborate further and…
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Ability to not display iOS and Android app download links from email notification
Hello, We would like to have a cleaner email notification to our customers that does not have the "Download App" buttons for iOS and Android. Currently it is not possible to hide those links so every email sent has those. Would appreciate if it was possible to choose and customise more of what can go with the email…
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Update Request Automation not sending to free users despite "Unrestricted" Automation permissions?
I have an automated "Update Request" workflow set up on a sheet to send to contacts in a cell, and I'm getting a an error message saying that this email is not being notified, and that I need to change the Automation permissions to a less restrictive setting. The email address is for under our work domain, so that…
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Has anyone noticed that the source sheet 'link' in an email notification is not a link anymore?
Is this intentional? I can't find any online documentation supporting this change. It appears that the actual 'link' behind the sheet name text has been removed. I'm on board with this because often people click the link and want access when they don't need it. I do still see the link at the very bottom of the email.
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Automatisierung
Hallo zusammen, die Automatisierung läuft gerade sehr schleppend. Ist ein allgemeines oder nur mein Problem? Auf dem US Server scheint es Ende Oktober ein solches Fehlerbild gegeben zu haben. Beste Grüße Uwe
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Is the Email Notification highlight color yellow definable?
In a standard email notification for sheet updates the changes are shown in yellow in the email body, is there a way to define that color to something other than yellow?
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Systems and Services subscription renewal dates
I have a sheet which tracks the various systems we use and their monthly & annual subscription charges. We'd like to have SS tell us when a renewal date is approaching, particularly with the annual charges at first, but then have that date push out to one year (or month if it's monthly). A notification email would then get…
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Email automation
Hello, I'm in a little pickle here. Smartsheet can send out emails through automation. Those emails, especially when include an attached file, are not professional. I saw some users literally put a disclaimer in their email to ignore the links and highlighted information, rows, etc. That format is not acceptable. So, as a…
