Sending notifications to a contact list; user not shared to sheet

Hello! I have a sheet where there is a "Contact List" column and I want to send a notifications to that contact, but they are not shared to the sheet. The contacts are not receiving the notifications currently and I'm not sure why. I thought this was an upgrade Smartsheet made recently, but maybe I'm wrong. Thoughts?

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Comments

Andrée Starå

Hi,

You can change the settings under the Alerts & Actions tab on the sheet or permanently on the Account Administration page. Please see attached picture.

I hope this helps you!

Best,

Andrée

KDarby

Thank you!!

Andrée Starå

Happy to help!

dled

I updated that setting, but the link sent out in the alert wasn't usable by people who weren't shared the sheet. Was there another step?

I had originally published the sheet, but the alert used a different link.

Andrée Starå

Hi,

You could add the published link to the alert.

Would that work?

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting