Welcome to the Smartsheet Forum Archives
The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.
Will Smartsheet load my template items into JIRA?
I have a template I will use to kickoff projects that will have JIRA tickets in them. Can I copy and paste these rows into smartsheet once I have updated them so smartsheet can start the ticket in JIRA, via our connector? I am guessing I have to make the JIRA connection in a new sheet and then copy and paste my template items into that new connected sheet. Help!
Comments
-
Hello Chris,
It is certainly possible to create new issues in JIRA from rows in Smartsheet. Just be sure of the following:
- The "Sync new rows created in Smartsheet to JIRA" option is checked
- That you have columns mapped that correspond to all the required items to create an issue and that those columns have data in them.
For more information about creating workflows, see https://help.smartsheet.com/articles/2476121-jira-workflows
Thanks!
Schiff
Smartsheet Support
This discussion has been closed.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63K Get Help
- 380 Global Discussions
- 212 Industry Talk
- 442 Announcements
- 4.6K Ideas & Feature Requests
- 140 Brandfolder
- 129 Just for fun
- 130 Community Job Board
- 449 Show & Tell
- 30 Member Spotlight
- 1 SmartStories
- 305 Events
- 34 Webinars
- 7.3K Forum Archives