Welcome!

This Post is Archived and Read-Only

The posts in this section are historical and no longer monitored for accuracy. If this discussion interests you and you'd like to join in, please visit the active Community to post and engage.

Browse Active Topics

Free Collaborators vs Non Licensed Users

JohnR

Can someone explain the difference between a non licensed user and a free collaborator?

e.g.

Do they need a smartsheet account?
What can and can't they do?

Comments

Mike Wilday

Perhaps this article can shed some light on the subject: https://help.smartsheet.com/articles/520100-user-types

J. Craig Williams

This one also helps:

https://help.smartsheet.com/articles/1155182-sharing-permission-levels

The big difference is when the Collaborator is an Admin -- look for the key words "licensed Admin only". Be aware this does not mean a "licensed Admin in your account". Just licensed in some account.

Craig

Gwyneth C

And for those who prefer a visual guide ...

Take a look at this help article:

Infographic: User Types and Sharing Permissions Explained

https://help.smartsheet.com/articles/2476646-infographic-user-types-sharing-permissions-decoded

Sign in to join the Community!

Quick Links

Find more posts tagged with

Services

Product Development

Account and User Management