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Discrepancy between Seat Type and User Roles sections
Hi experts, I've been experiencing a couple of issues with the two User sections. User info doesn't automatically update between sections. I've removed colleagues using the Seat Types section, and then find they are still listed on the User Roles side. Is there an update lag? Or must they really be removed in duplicate?…
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Customizable Banner Messaging to Subscribers
It would be great if we could customize the banner displayed within sheets as done by Smartsheet to market new features so that SysAdmins could message to their users without the need to do by emails. Examples: Renewal survey is about to launch, Did you know you can go to our company resource dashboard by doing xxxx,…
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Android app not syncing with web or windows app
The Smartsheet app on my Samsung phone (android) is logging in perfectly and showing all my sheets etc, but when I try and log in to my account on the web or windows app it says I have a trial account and now sheets are showing - what am I doing wrong, is there someway I can get them to sync with my android app??
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Rename correct time zone for UK
Currently the time zone options available in Personal settings > Settings include 'GMT Greenwich' and 'GMT+1 Europe/Lisbon'. I am in the UK and selected the obvious one - 'GMT Greenwich'. Indeed it is the only zone mentioning a place in the UK. It turns out that this zone does not adjust for daylight saving time so gives…
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Gantt View has come to WorkApps!
Hi Community, We have to admit, not having Gantt view in WorkApps kind of limited the scope of its project management functionality. Fortunately, we’ve gone ahead and taken care of that. Our latest release enables WorkApps to support Gantt view in the sheets experience! App users can now build pages using this view and end…
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Transferring ownership across plans
I am trying to transfer the ownership of all assets created by a colleague of mine. However, because his team did not know that our company had an Enterprise account they purchased a Business account and then created an entire business critical dashboard. I am licensed user on our company's Enterprise plan. I need this…
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Sheet Access Report
Hello Smartsheet Gurus, I just pulled my Sheet Access Report and it's missing the Unique Key data point. Is anyone else seeing this when pulling the Sheet Access Report from the Admin Center?
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Workspace Management: restrict creation
In an effort to manage our teams and to keep their projects grouped together, we have individual workspaces for each department. We want these users to have a license so they can create and manage their projects accordingly; however, we do not want them to have the ability to create ad hoc workspaces that our PMO or…
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Option to Toggle off Admins Receiving Access Request Notifications
With the new update rolled out last month, all sheet/workspace Admins now receive access request notifications instead of just the Owner. This is causing major headaches for the large corporation I work for. We have thousands of users and many do need Admin permissions to perform their tasks in workspaces. However, they do…