I running reports for partners on the team to provide the user a snapshot of tasks due earliest date to latest date. When I sort A to Z on the finish date it is not working. Any ideas
A couple of questions to guide your troubleshooting:
Yes the issue occurs on other reports. I basically have the criteria the same for all reports except I build out the reports across the team changing the "Assigned To" field. I am soring from the column header drop down.
At this stage I recommended opening a support ticket for this issue here: https://help.smartsheet.com/contact
The support team has some back end tools which often resolve these types of issues.
When submitting your request, be sure to give the Smartsheet login email address of the owner of any affected reports.