Hello,
I was wondering why the formatting of this document is auto-crossing out the actual calculation? Is it suppose to be doing this? Is there a way to make it not do this?
Someone likely set up a conditional formatting rule on your sheet. You can disable it with the steps in our help center: https://help.smartsheet.com/articles/516359-conditional-formatting#deletedisablerules
If a conditional formatting rule isn't the cause of this, it's likely that some cells were formatting this way, and the formatting is auto-filling to new rows. To fix this, select all of the cells that have this formatting, and click on the format eraser (eraser looking icon) in the left toolbar. This will remove all formatting, but will keep your formulas/values in tact.
Hey, Is anyone else facing this issue in the approval notifications sent through smartsheet
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