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I have set up a sheet with conditional formatting that seems to work perfectly for me. When I share it, for viewers or editors, the conditional formatting gets erased on every row they move their mouse over.
Hello,
It's possible that this is something that relates to their computer or browser.
I'd have them disable any browser extensions they might have to troubleshoot this issue.
If that doesn't work, have them try clearing cache and cookies in their browser.
Otherwise, have them try a different browser, such as Chrome, and make sure that browser is completely updated to the latest version.
If the above doesn't work, have both of these people reach out to our Support team to troubleshoot further.
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
