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Reports not updating

edited 12/09/19 in Archived 2015 Posts

I have a main sheet with many reports pulling from it.  All was fine until about an hour ago.  No matter what I do I can not get the reports to update.  All the criteria is correct.  Help....



  • Tim Meeks
    Tim Meeks ✭✭✭✭✭✭



    If it was working previously and you changed nothing and now it's not working, I would contact support @  support@smartsheet.com.  May be a technical issue occuring with SS.


    Is it still not working this morning?



  • Dean

    The reports are working.  I am not 100% sure why this particular sheet did what it did.  I left the program during lunch, returned and was functioning again.


    During the time it was not working I did create another sheet and reports to test and they were functioning.


    I am stumped.  


    Thanks for touching base with me.

  • Travis
    Travis Employee
    edited 09/16/15

    It's hard to say what may have been the cause but if you see this again, email support@smartsheet.com and they will help you troubleshoot. 

This discussion has been closed.