New on Community: Filter for Unanswered Posts

Gwyneth C
Gwyneth C ✭✭✭✭✭✭
edited 09/27/18 in General Announcements

Hello Community!

If you're one of the community members who loves to share your expertise and answer posts ... I have good news: we just made that task a little easier. There's a now a Sort by "Recent" option at the top of the Community home page to help you find posts that still need responses.

Thanks to all of you for participating in community, for your questions, and for your answers! Your involvement is much appreciated.





  • Mike Wilday
    Mike Wilday ✭✭✭✭✭✭

    Awesome! Great addition Thanks Gwyneth! 

  • Brad Jones
    Brad Jones ✭✭✭✭✭✭

    This is interesting.

    Is it planned to enable this functionality after a search in the forum has been performed? 

    Currently if you try to search for something in the forum using the search box, the results are not sorted by any visible date/popularity order - and we have no option to sort/filter our search results.

    All in all, an advanced forum search capability would be very helpful for users to find existing posts - and potentially reduce the number of duplicate posts because existing ones would be easier to find.  Not to mention it would make the moderators job easier.

  • Gwyneth C
    Gwyneth C ✭✭✭✭✭✭
    edited 04/02/18

    Hi Brad,

    Thanks for the great suggestions. I completely agree that better search would improve the Community experience for everyone using it. And, as you point out, this would make the task of moderation much easier. We're looking at making improvements like this in the second half of the year. Stay tuned! 

    [edited ... added "much easier" above]