copy and paste with death spiral

edited 12/09/19 in Smartsheet Basics

I'm doing a copy and paste from excel into smartsheet which I've done numerous times.  I'm getting the death spinning circle with  "Pasting from Clipboard"




  • Chris McKay
    Chris McKay ✭✭✭✭✭✭
    edited 04/03/18

    Hi Paul,

    I'll lead off with the obvious questions:

    1. Is this latest attempt to paste data from Excel involving a larger dataset?
    2. If so, have you tried copying a portion of the data (i.e. a few rows)?
    3. Have you tried restarting your browser or (ideally) restarting your PC?
    4. Have you tried a different browser?
    5. Does the Excel you are copying from have more formulas than usual, underlying VBA or links to other workbooks?
  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭

    I have one more:

    6) Are you copying / pasting between multiple monitors? Does the behavior change if you have the two apps (browser and Excel) on the same monitor?