Latest Smartsheet update broken in IE 11

ricki

I regularly use Internet Explorer 11. I have found that things don't work well in the latest smartsheet update (1-2 weeks ago) in IE 11.

For example, I have a number of filters built into my sheet and I am unable to select some of those filters with this update. I can click on the dropdown to display all my filters but as soon as my mouse moves over some of them the list disappears before I am able to click on and select the filter I am interested in

Are there any plans to get this working again in IE? I had no problem using smartsheet or any of my filters in IE 11 before this upgrade. This has been quite frustrating especially since I haven't yet found an advantage or new feature to this latest upgrade.

Shaine Greenwood

Hi ricki,

Smartsheet has been tested to be compatible with IE11 (even after these recent changes).

To troubleshoot this, make sure that you're not using compatibility mode with an older version of IE. More info on this available here: https://www.sonicwall.com/en-us/support/knowledge-base/170502904412584

If disabling compatibility mode doesn't work, reach out to our Support team to troubleshoot further.

ricki

I am not using compatibility mode ... I tried that one both ways to see if it would make a difference but it didn't .....