Error message - publishing SmartSheet calendar to Outlook

04/13/18 Edited 12/09/19

I played around with the publishing calendar functionality using ICal and syncing it to my Outlook account. I eventually decided not to use this function and turned it off in SmartSheet.

Several times a day I am getting an error message in Outlook related to publishing the calendar. See the attached screenshot.

Any ideas how to stop this?

Thank you,

Barb Jeffries  

Publish error.PNG

Comments

  • Chris McKayChris McKay ✭✭✭✭✭

    Hi Barb,

    More of an Outlook query rather than Smartsheet, as this is controlled on the Outlook end.

    If you go to Account Settings and look for Published Internet Calendars, you should be able to remove the offending item there.

    Hope this helps.

    Kind regards,

    Chris McKay

  • When I contacted my organization's helpdesk, they thought it was a SmartSheet problem, so that's why I reached out to the community. 

    Your solution resolved the issue. Thanks so much for taking the time to respond!

    All the best,

    Barb Jeffries

  • Chris McKayChris McKay ✭✭✭✭✭

    My pleasure. Glad it worked out in the end.

    Kind regards,

    Chris McKay

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