not all resources can see thier tasks

Lupe Rincon

Why do some resources that own tasks but can't see their tasks? 

Andrée Starå

Hi Lupe,

Can you provide some more information? Where can't they see their tasks, report, sheet or other?

Best,

Andrée Starå - Workflow Consultant / Get Done

Lupe Rincon

Hi Andrée,

We have discovered an issue.  When we import activity list from Excel or MS Project, SmartSheet does not recognize the names under the "Assigned to" field column on our SS account.  It appears to import as free text.   We have several projects that have high volume of tasks.  It is not very efficient to have to re-enter the same names listed on our User Management.   Any help to resolve this will be greatly appreciated. 

Andrée Starå

Hi Lupe,

How did it go? Did you get a solution to your problem?

Have a fantastic weekend!

Best,

Andrée Starå - Workflow Consultant @ Get Done Consulting