I am new to smartsheet. what are the primary differences between collaborators and a users?
Hello Kimberly,
Collaborators are free users of Smartsheet who are able to work on sheets that are shared to them, but can't create their own. Licensed users also have the ability to create sheets. For more information on the different user types, here is a link to our help article: http://help.smartsheet.com/customer/portal/articles/520100
-Zack