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Dear All,
I used see multiple sheets as a tab when i used to login. However since the upgrade, i am able to open only one sheet at a time. Can someone put me in a right direction to see multiple sheets as a tab?
Thanks
Kashif
When you click on the home tab, you will see a list of all your sheets. When you open a sheet other than the one that you are on it will appear as a tab. When you switch tabs it will stay open until you close it. Every open sheet displays as a tab in your smartsheets window. Other users will have to open each of the sheets in their interface to see the same thing.
That is exactly my issue that i am not able to get a new tab for the new sheet that i open. It simply opens on the same tab that my previous sheet was open. I am not able to open multiple sheets which will propagate as a new tab.
Have you tried clearing your cache, using a different browser, or attempting it in incognito mode? That is really strange behavior. I would also try contacting support as that is not normal behavior.
I have the same issue. I had multiple tabs open when I closed the programme on Friday night and now can only have one open at any one time. I cleared the cache and rebooted. I am using Chrome. Any suggestions?
See also:
https://community.smartsheet.com/discussion/smartsheet-has-stopped-displaying-tabs
Tim,
Can you please open a ticket with support (smartsheet.com/gethelp)?
We would like to investigate this further.
Best,Kara
Hi,
Try this!
I'm current Chrome version and have no extensions.
I did, however, track it down!
In my chrome settings, at the bottom of the page was an 'Advanced' drop down. Within 'Content Settings' there is a 'Zoom Level,' and Smartsheet was set to 70% there. I undid that and refreshed my screen and now have the tabs back.
To help people further diagnose this for future people you can 'ctrl +/-' from the webpage and it (the tabs) will automatically appear and disappear, and it looks like the magic number is anything under 80% it will auto shrink the tabs.
I hope this helps you!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Thanks Andrée!!!!
Well done!
FYI - I can not reproduce this behavior on my laptop, but I can on secondary monitors
Thanks Kara!
But I can't take credit. It was another user in the community (bbclw) that discovered it when we were searching for a solution.
Andrée
Thanks Craig!
I tried it on my laptop and I can reproduce it on all my screens.
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