Customising subject headings in approval and other notifications

07/31/18 Edited 12/09/19

Hi.  The subject headings provided by Smartsheet are too general.  For example I would like to customise an annual leave approval request by having the person's name included in the Subject Heading ie Leave Request by Mytch Jeffrey or similar.  I have tried using advanced settings but this is limited.

Has anyone got a work around for this and similar update requests that can flow automatically without having to manually change the heading?



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  • J. Craig WilliamsJ. Craig Williams Top Contributor

    I use other tools for the email system when the format of the email is critical.


  • Thanks Craig.  Unfortunately the client wants to stick with Smartsheet.


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