Cut not working

Starting 7/30/18 we noticed that using either the keyboard shortcut or the right-click option to cut a line within a SmartSheet would sometimes leave behind the original line (acting more like copy than cut) when moving to a different place in the SmartSheet. Two people within our organization have recreated the problem. We are currently using SmartSheet in Google Chrome. Has anyone else noticed this problem?

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Mike Wilday

We are also experiencing the inability to manually copy rows with formulas from one sheet to the next. It doesn't paste the formulas or formatting, or hierarchy.

Betsy Vernon

Yes, we run into this issue often. The only fix I have found is to "save" and refresh your browser, then try the cut and paste again.

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