Cut not working

edited 12/09/19 in Using Smartsheet
07/31/18 Edited 12/09/19

Starting 7/30/18 we noticed that using either the keyboard shortcut or the right-click option to cut a line within a SmartSheet would sometimes leave behind the original line (acting more like copy than cut) when moving to a different place in the SmartSheet. Two people within our organization have recreated the problem.  We are currently using SmartSheet in Google Chrome.  Has anyone else noticed this problem? 

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  • Mike WildayMike Wilday ✭✭✭✭✭

    We are also experiencing the inability to manually copy rows with formulas from one sheet to the next. It doesn't paste the formulas or formatting, or hierarchy.


  • Betsy VernonBetsy Vernon ✭✭✭✭✭

    Yes, we run into this issue often. The only fix I have found is to "save" and refresh your browser, then try the cut and paste again.

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