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Has anyone created an IT Help Desk in Smartsheet? If so, what kind of reporting are you doing against your data?
Hi Raylene,
Have you seen the template set in the solution center?
Please see the attached link/screenshot.
https://cl.ly/3W312c0A3V0r
I hope this helps you!
Best,
Andrée Starå - Workflow Consultant @ Get Done
Yes. I actually used the IT helpdesk template and it's live and in place. What I want to know is how other IT'ers are reporting on their data
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