Why dont you have a chat app Smartsheet ?

edited 12/09/19 in Smartsheet Basics

I have been trying to change the background colour of some forms with no success, sending a mail to Smartsheet to get support is like being transported back to the 90´s. Perhaps I should try a fax? 


Anyone out there that could help? I have tried to change the parameters of the workspace and that is fine, but when I  go to the sheet it is wrong again. I want to chage from dark to light on everything, when I make the chage and save it does not seem to  take it. Any smarrtsheet ninjas out there ? 




  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    edited 08/08/18


    Have you changed the settings in the form?

    Have you checked the "Personal Colors & Logo..." settings?

    Are you the account owner? If yes, please check the "Account Colors Settings & Logo" in the Account Administration ->Account Settings. If no, check with the owner if they put the Branding for the account to be strict (users can't change)

    Please upload a screenshot If the above doesn't help.

    I hope this helps you!


    Andrée Starå - Workflow Consultant @ Get Done


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.