Report not showing information from all sheets

aliblystone
edited 12/09/19 in Smartsheet Basics

Hello,

I'm attempting to create a report from multiple sheets.  The majority of the sheets are set up in the same format, but one has different information.  It appears to be pulling the information for the similar formatted sheets, but not the one different sheet.  The primary column information for all of the sheets matches verbatim, but still not reporting.  Also, on the report, I can edit all of the field except the fields specific to the one different sheet.  What am I doing wrong?

 

Thanks,

Ali   

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Comments

  • Hi Ali—

    It sounds like rows from the differently formatted sheet are being populated (as you're saying that you're trying to edit them and finding them read only) but you may need to add columns from the differently formatting sheets into your report. Right-click any column header in your report and select Add Column, then choose columns from that other sheet.

    Otherwise, it's possible that some other criteria on your report is causing rows to be excluded from those sheets. Double-check your report criteria to make sure it isn't preventing rows that you want from being put in the sheet.

    If you find that you're unable to edit certain cells from a report, it's possible that the cells contain formulas, are being used for dependencies, or you're shared to those sheets as a Viewer.

    More on the reporting functionality is available in the help center: https://help.smartsheet.com/articles/522214-creating-reports

  • Hi Shaine,

    Thanks for the fast response!  The columns that I added that are read-only are only on the one different sheet, but it's not pulling any of that information over to even see it.  There are no formulas in the fields I'm trying to pull or dependencies.  I'm assuming Smartsheets works like a database and if you're pulling information from two sheets that are different it would use the primary (key field) to link them? It's like the uniquely formatted sheet isn't being register except for the header fields.  

  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭

    re: I'm assuming Smartsheets works like a database and if you're pulling information from two sheets that are different it would use the primary (key field) to link them?

    Your assumption is incorrect. If two rows from two different Sheets meet the criteria, they will show up as two different rows in the Report. Depending on sort order, it is also likely that they won't be one after the other.

    Craig