Rich Text widget not allowing free form

Rick_Bailey

Hi,

I'm using a dashboard, including the Rich Text Widget to free form text.  all worked fine yesterday; Today, each widget has separate 'text boxes' within the typing space, that make it very difficult to manage/update in a timely fashion.. 

Shaine Greenwood

Hi—

I'm not able to reproduce what you're seeing with my own rich text widgets.

Did you copy and paste information from another site into your rich text widgets?

I know that rich text widgets will pertain some formatting if you copied information over from a website, word doc, google doc, or other source that has rich text.

This formatting could be causing the "text box" effect that you're seeing.

Try this:

1. Copy the information into a plain text file on Notepad or TextEdit (Mac).
2. Delete the rich text widget
3. Create a new rich text widget and paste the plain text information into it

If that doesn't work, reach out to our Support team to troubleshoot further.