Smartsheet Support

Johan Grundlingh

Anyone else suffering from a lack of feedback or no support reply lately?

Andrée Starå

Hi Johan,

The probable reason this week and sometime before is probably Engage 2018.

I hope this helps you!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

J. Craig Williams

My opinion:

For me, this has been a long running problem. ENGAGE has/had little or nothing to do with it. Your best bet is to call them.

 Craig

Scott Lynch

I agree Smartsheet email support is severely lacking and is a real let down to users. You get issued a case number then nothing...and calling is difficult and inconvenient if you are overseas.