Dear Tech Support,
Is anyone answering tech support issues...?
Regards
A coworker just got a response in about 24 hours earlier this week...
well mine has been 5 days.....still nothing, let me know what your coworkers secret is.
I'm not sure. I personally never go more than 24 hours without a response either (not including weekends and holidays of course).
I sent in the same support request again and was given another case number yesterday...i'm trying to send out a scheduled file attachment which has worked in the past.
But its now showing this error:
formName: ajaxformAction: fa_scheduledUpdateSaveserverStatus: falseserverStatusText: CriticalExceptionerrorCode: 6
I've never seen that one before.
I am trying to create a Form that requires the user to supply information related to any item existing in the Primary Column. If I pull that existing field into my form, the user entry is a free-form field and I can't figure out how to restrict it (other than validating by data types). If I add a new field with a dropdown…
Is it possible to display both the planned and actual duration for a single task on a Smartsheet Gantt chart? I would like the Gantt bar to show the planned duration (e.g., in blue) based on a Planned End Date column, and then show the actual duration (e.g., in green) based on an Actual End Date column. Can the Gantt view…
I noticed in the Board View tags are grey by default but in the how to videos, in the Board View some of the tags are colorful. I'd like to leverage that same functionality as I'm building a research repository with many different types of research in it and a visual cue would be lovely. Can anyone assist? I attached a…
