Hyperlinks do not work when sheet is exported

Mohammed Sulaiman

Hyperlinks for sheets do not work, when the sheet is exported to a pdf. 

However it does work when exported to excel. Any reason for this ?

 

Alejandra

Hi Mohammed,

I tested this on my end and found that when exporting a sheet with a hyperlink to PDF the hyperlink will work if it is displayed as the URL, but it will not appear as blue. I understand how this could be confusing. I’d be happy to pass this feedback along to our product team.

I hope this helps!

Kind regards,

Alejandra

 

Gio Sanchez

@Alejandra : When a displayed URL wraps around in the PDF export, the hyperlink is broken.

When clicking on the link, I see the browser only registers the 1st line of the hyperlink.

For example: If my hyperlink was "https://ThisismyreallyLonghyperlink.com/somethingelse/bla/bla/bla"

The PDF Export would display that value in multiple lines as expected. Something like:

https://ThisismyreallyLonghyp

erlink.com/somethingelse/bla/

bla/bla

When cilcking on the link, the browser only sees "https://ThisismyreallyLonghyp" as the hyperlink.

As a workaround, we could export first to Excel. And then print to PDF from Excel or whatever spreadsheet tool the user uses. But ideally, Smartsheet should fix the hyperlink export to support multiple lines.

Thanks.